Privacy Policy

Last updated: October 16, 2025

Controller. Çağlar Öksüzoğlu (FluentinTurkish.com). Contact details appear above and on our Contact page.

What we collect

• Account & contact data: name, email, messages you send us.
• Payment data: processed by Paddle (we receive limited records such as transaction IDs and status—no full card data).
• Lesson data: goals, level notes, homework status.
• Recordings (optional): only with your consent; for your personal review.
• Newsletter: your email if you opt in to our weekly Turkish-study emails; you can unsubscribe anytime (link in each email).
• Usage data & cookies: basic analytics (e.g., page views, device/browser info) to improve the Site.

Why we use your data

• Provide and schedule lessons; send notes/tasks; maintain your study plan.
• Process payments and handle support/refunds.
• Send optional marketing/newsletter emails (with consent; you can opt out).
• Improve Site performance and content.

Legal bases (GDPR/LGPD, where applicable)

• Contract: to deliver purchased lessons/materials.
• Consent: newsletter and optional recordings.
• Legitimate interests: Site security, analytics, service improvements.
• Legal obligations: tax/accounting records.

Sharing

• Paddle (payments), email/newsletter provider, analytics providers. We require appropriate data protection commitments from our vendors.

International transfers. We may process data in countries outside your own. We use reasonable safeguards (e.g., SCCs or equivalent vendor terms).

Retention

• Account/lesson records: as long as needed to provide services and for legal/accounting requirements.
• Recordings (if any): kept until you request deletion or for a limited pedagogical period.
• Newsletter emails: until you unsubscribe.

Your rights

• Access, correction, deletion, portability (where applicable).
• Withdraw consent (newsletter/recordings) without affecting prior processing.
• Object/restrict certain processing.
• EU/EEA (GDPR), California (CCPA/CPRA) and other local rights may apply.

Security. We use reasonable technical and organizational measures, but no method is 100% secure.

Contact. For privacy requests, use our Contact page or the contact details listed above.

Updates. We may revise this policy; material changes will be posted here.